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Boot store
1. Timberland Vieux Lille - Lille
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· 35 reviews
12 Pl. du Lion d'Or, 59000 Lille, France
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francius matignon: Can be OK
Chroniques d'un siècle: Warm place and very nice seller and sellers, pleasant music in short we have a very good time! And we need it right now
Camille Sch: A team at the top! I arrived with a big stain encrusted on my Timberland shoe. Thanks to them, the task is gone! Thanks for the express rescue. See you soon. ⭐️
Samuel: .Ça collabore sérieux, bon échange sur les chaussures de marche et pro, content de mon achat des Timberland Boots a 140 euros (j ai plus la référence
Raphaël KALINSKI: The seller is really great!
cresson patrice: un article pendant le confinement en prenant le temps de me conseiller, le responsable a pris de son temps au vu de mon emploi du temps chargé et a accepté un RDV tôt dans la matinée avant de me rendre au travail. Je recommande à 100% ce magasin, qui on le sent, est géré par une équipe qualifiée. Encore merci 🙏(Translated by Google
guillaume mathieu: Poor customer management, very little interest.To really avoid!!!!
Nicolas Cuvelier: Mauvaise gestion du personnel, organisation à revoir.
Bilitis Gueguen: Mauvaise gestion de la clientèle, mauvaise organisation, rien ne va dans cette boutique. Un conseil : passez votre chemin
Michel Caron: La vendeuse(Marion) , apparemment responsable du magasin est de très bon conseil et se montre dynamique. Merci à elle. À bientôt pour d'autres achats ! Michel caron
nervo sultan: Magasin petit mais propre,vendeur serviable.
ANTOINE FIGUER: Service client déplorable. La reprise d'une paire de chaussure défectueuse c'est fait difficilement (pourtant payé plein tarif et avec présentation du ticket). Autant acheter sur internet, se sera moins chère et le service client sera bien plus efficace. Boutique à éviter.
Laurent Blayac: Super accueil, merci pour vos conseils !
Slava Tcherbak: Très bon accueil ! Super qualité !
Rémi DUFOUR: Qualified seller who gives very good customer advice, good quality products. Efficient and pleasant!
LeNaincertain: I have rarely seen such kind and helpful service. Moreover, he is competent
Maxime Roux: A bit small, but really cool store. The seller is very nice
sandeep subedi: in centrum of lille next to north face
Simon Carlier: (Translated by Google
Martin Tollet: Following this comment, I was contacted by the store manager who took my request into account and after checking my shoes were taken as guarantees. Thanks to the management!"Warning Sale of defective shoes! Refusal to take back the pair two days after purchase, to make an exchange or even to send it for repair! 0 return policy and 0 commercial gesture... In short, shop to avoid!"
Charles Gaillard: Nice shop and very good advice.
2. Jonak - Printemps - Lille
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· 11 reviews
39 - 45 Rue Nationale, 59000 Lille, France
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valeriane legrand: Problem with two pairs of shoes, back to Printemps where I was able to discuss with a brand manager who was very understanding, pleasant and who looked for a solution to help me. Exchange of one of the pairs and replacement of the sole for the other. Very very good customer service.
Melanie Desrousseaux: Very well received, the staff very friendly and patient, it took me a while to choose from the quantity of models that I liked. I recommend.
capucine bailly: How can you pay so much for shoes so that after 2/3 months the sole comes off? TWO pairs of shoes that I bought and two bad surprises after 2/3 months of use here I am, the sole has come off!Lower your prices or increase the quality but do something, it's a shame because the models are beautiful
francois claisse: Bought a pair of shoes for my girlfriend. Great advice from the manager!!! In the top!!!! I recommend ++++.
Justine Lt: . Le service client contacté par mail m'indique qu'il s'agit d'un défaut, m'invite à me rendre en boutique pour avoir ou échange. Entre temps la "manager" de Jonak Lille me contacte: je n'ai jamais eu affaire à quelqu'un d'aussi hautain. Après passage en boutique à sa demande, elle qualifie mes chaussures d'usée et que le problème vient d'une usure normale et avoue à 1/2 mot que les chaussures ne sont donc pas de bonne qualité. Elle me dit solliciter "son" service client. 3 semaines après ma visite en boutique n'ayant pas de nouvelle je la relance ainsi que le service client par mail. Ce dernier me répond qu'effectivement après échange avec la manager il s'agit d'une usure normale. Service client n'ayant aucune parole donc et chaussures de mauvaise qualité malgré le prix et le design des boutiques.(Translated by Google
Advrlaz: Very disappointed. Not friendly, non-existent welcome, to flee ..... Jonak spring or lille same opinion
Marion Fontaine: Basically, I love the brand for the aesthetics of the products. But their after-sales service is more than reliable. After having had a problem with the closure of a boot, the replacement of these was carried out in 1 week, with new ones. Thanks again ☺️
Martine Lefebvre: Friendliness 0, no customer service. Pair that broke after 2 weeks of use, no return in store, no solution found... We still expect much better for the price paid! Go to another more qualitative brand!
Belgian le coq: Jonak brand: very poor quality. I advise against
Laurine francois: I do not advise you to buy a Jonak pair, even less at Printemps in Lille. I bought a pair of boots, after a month the sole completely peeled off the shoe. The seller does not want to make me an exchange or refund me, while the boot has a real defect. It took quite a while of negotiation so that the saleswoman ended up exchanging the pair for me and giving me a new pair.The price/quality ratio is very bad.
Mathilde Leroux: We have the impression of disturbing, unpleasant saleswomen.
Eva Le Goff-Roy: … la paire était NEUVE avec encore le plastique sous la semelle, à peine essayée chez moi. Je m’adresse donc à une vendeuse (une petite d’un certain âge
Océane Péliks: 2 pairs that I like, unfortunately the 2 models not my size available. Too bad the stocks are not at the appointment.
Celine Levy: I wanted to thank Julie for her patience and professionalism during my visit.
Amandine Buissette: Thanks to Julie for her welcome and her professionalism.
Camille Bertrand: There's plenty to choose from and great prices during the sales. On the other hand, I had the feeling of disturbing the saleswoman.
Sophie: Really rude and unhelpful saleswomen.Arrival on site, flash on a pair of shoes. I wait for the saleswoman to finish her conversation so as not to disturb her, but 15 minutes later she was still there. Once my turn she told me curtly that there is not my size and that no other shoe is equivalent so that I can try it. "but it sizes normally, you can order on the siteWe expect a little better for shoes at 165€
Lucile Mariage: Un grand merci à Julie pour son professionnalisme, son écoute et sa patience. Suite à mon passage lundi, elle m’a tres bien conseillé. Elle a eu la gentillesse de me recontacter pour me prévenir que LA paire que je voulais était arrivée. Les chaussures sont parfaites, le service client au top, je recommande complètement.
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Department store
3. PRINTEMPS Lille - Lille
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· 4790 reviews
39-45 Rue Nationale, 59000 Lille, France
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val tomis: Very nice store. Unfortunately, some customers think they are allowed everything, think they are superior to others, and do not hesitate to take it out on the staff, even if it is these same customers who are at fault... and these same customers take it out without hesitation on the other customers if we intend to defend the staff of the store...
Pascal Buffin: Nice brands. The essential of Lille.
Lio Bout: Bcq brand available
sophie DECRON: Vero by Vanessa Bruno on top!
Nadia Henry: Top store
H D K HDK26: Très sympathique les personnels.
Anne Springer: Diversité des marques ...Très bonnes conseillere...
nordine guidoum: Le printemps oui beaucoup de choses à voir tout est beau et bien sûr assez cher mais pour une balade ou boire un café ou manger un gâteau ça va assez vaste comme endroit
Pierrick Mendes: Rien de spécial juste un magasin
Ali Mezhoud: J ai mes habitudes avec le magasin Boss. Une qualité de service toujours aussi excellente ! Et je tenais à féliciter les vendeuses des parfums Tom Ford pour leur disponibilité, leur patience et leur gentillesse.
KAARPRO: Fouzia personal shopper très commercial , agréable souriante à l’écoute des besoins ne s’impatiente pas donne envie de s’habiller avec de très bon conseils tendance conseillère au top merci à elle ✅👍👌
Greg Hanffou: SAV catastrophique.J’achète des valises sous garantie 5 ans (au dernier étage du printemps).Ils vendent un service d’échange de valises INEXISTANT! Je me retrouve plus d’un mois et demi sans valise.INACCEPTABLEJe vous déconseille fortement d’acheter des accessoires au dernier étage du Printemps.
sylvie namur: Très grand choix d'articles l'étalage Dupont très ravie du personnel souriant et se démène pour trouver des solutions.
fanny requillart: Au rayon maillot de bain, je remercie Sabah pour son professionnalisme, son écoute, sa patience et son sourire. Confiez lui vos besoins, elle vous aidera et vous aidera à passer l’étape du maillot de bain 👙 😉 merci à elle !
Tom mrd: Cher
Anna Bonifaci: great store
Olga Artyushchenko: Обожнюю це місце❤️❤️❤️
Sylvie Vaisse: Beautiful references, pleasing to the eyes. Price a little too high for my purse.
Isabelle PAUWELS: Very nice store thank you
Maryse Lotoi: Good experience at Printemps de Lille, Vanessa Bruno and Mickael Kors stand. Very warm welcome, pleasant sellers, good contact.Good deals with private sales!
4. Timberland - Lille
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· 89 reviews
100 Av. Willy Brandt, 59000 Lille, France
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Shoe store
5. Jeunes et Jolies - Carvin
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· 10 reviews
18 Rue Salvador Allende, 62220 Carvin, France
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Aurélie LE FRANC: Baskets reçues rapidement et de très bonne qualité. Très contente de mon achat.
Veronique Andrysiak: Bjr,J'adore les baskets SMR23 que vous présentez, j'en ai déjà 2 paires et une autre me plaît mais plus ma taille, dommage ! et vos petites vidéos pour présenter les chaussures sont extras !Continuez comme ça !
Sandrine p: Enfin une boutique qui propose du 35 😁💯Site internet superSav au top via le tchao pour répondre à mes questions (qui ont été nombreuses avant de me décider 🤪)Au final, je commande.Colis reçu en 48h. Chaussures magnifiquesJe recommande à 1000 % 👍👍👍
Elena Taille: N’hesitez pas à lire les CGV car retour gratuit écrit en gros mais bcp d’exclusions au final !!!! Et remboursement au delà des 14 jours légaux … bref je ne commanderai plus
Cendrine Philibert: Envoie rapide et soigné. Les articles sont conformes aux photos.Chaussures été les petites bombes !
bénédicte: J’ai commandé sur leur site pour moi tout s’est bien passé car pas de retour… cependant ma mere a commandé une paire de chaussures malheureusement trop petite elle a effectué une retour debut mai (et réceptionné chez eux) depuis pas de nouvelles du remboursement après plusieurs mails et meme une demande sur le tchat. Obligé d’ouvrir un litige sur paypal car plus d’un mois d’attente (on m’a repondu que le remboursement se ferait début de semaine mais toujours rien) . J’aurais dû lire les avis avant.
Aurélie Deharte: Basket au top du top. Envoi rapide. Très contente de ma commande
Phiphi B: plus jamais, 1 mois que j'attends mes chaussures et on devait me redire mais à part recevoir de la pub je n'ai pas eu de nouvelles !! franchement plus jamais, j'espère encore les recevoir un jour mais je crois surtout que je vais me faire arnaquer !!
Lydie Gloom: Commande reçue plus que rapidementLes sandales sont parfaitesMerci au service client pour ses conseils ❤️❤️❤️❤️
Sabine Dutertre: Perfect in every way.Very easy to navigate site.I had my sandals on sale so unbeatable priceQuick response to my questionsParcel received very quicklyBeautiful and quality pairOnly +++++++
Myriam Paumelle: I love this site, I always find the sneakers I want, fast delivery.I highly recommend this site.
Catherine Dernet: I recommend ++
Karine Hamel: Order received quickly
Rachel Hermant: Excellent experience! With attractive prices.
Mademoiselle Make-up: Fluid and practical siteOrder delivered quicklySmall problem of size: sav at the top: immediate exchange proposal.Delighted.I will recommendSee you soon
Florence ROS: Very mixed opinion, at first good communication and then the package had to be sent back and there the problems begin. No return labels I read several reviews and the problem is still there. Return made at my expense, received on March 1 and since then no refund. There the communication becomes very difficult, I was told 15 working days for the refund it had to be restarted. Then we answer I do it Sunday night?! And obviously nothing I raise. Notification paypal refund under deferred debit so on April 9 still nothing. I don't understand these business practices. really disappointed. so if you are not sure of the size FLEE
Clémence F: When the shoes suit you it's impeccable gold, if you're considering a return, run away. I had to wait for my refund several months by raising a lot. I wasted my time and my trust in this site...
mylene debergue: super site. Large choix. Livraison hyper rapide. Chaussures de qualités et le service client au top
louise hetot: Ravie de mon achat et du SAV.J'ai commandé une paire de basket semerdjian que j'ai reçu très rapidement. Par contre, il y a eu une erreur de pointure. La gérante a répondu dans la journée à mon mail et m'a envoyé un Bon pour renvoyer ma paire et a renvoyé dans la foulée la bonne pointure.Les erreurs cela arrive et quand elles sont bien traitées ce n'est pas si grave.Donc ravie. Je recommanderai chez vous
Dimitri DUCHEMIN: Honte à vous de faire retirer le dernier avis de mon épouse. Votre société tourne si mal que cela pour effectuer un remboursement différé via votre carte de crédit ??.... Au lieu de l'effectuer sur le compte PayPal. A fuir impérativement si les chaussures ne vous conviennent pas. Ce n'est pas un site sérieux. Et un conseil pour le paiement, prenez PayPal. Ils ont conclu hiera un remboursement en notre faveur . Je le répète une nouvelle fois pour les futures acheteuses : si les chaussures conviennent alors tout va bien. Si par contre,vous devez les renvoyer,bon courage pour obtenir l'étiquette de retour et obtenir le remboursement. Ce site n'est absolument pas fiable. Et payez par PayPal pour obtenir la garantie de remboursement.
Elodie Turbelin: Je suis trop contente de ma nouvelle paire :) vous pouvez y aller les yeux fermés.
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Shoe store
6. Kids Foot Locker - Lille
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· 202 reviews
100 Av. Willy Brandt, 59777 Lille, France
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Clothing store
7. VANS Store Lille - Lille
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· 235 reviews
19 Rue de la Vieille Comédie, 59000 Lille, France
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Trippy: Super friendly and welcoming, at the top!
Morgane Moinse: This is the first time I've been to a store that is truly handi-friendly and LGBT+friendly! There were no inappropriate questions, judgments, annoyance in relation to who I am; and beyond that, the particularities of my illnesses were taken into account and no one tried to gender me without knowing my pronouns. It's very nice to be treated with respect! Even if the shop has a staircase, the sales assistants can bring you and show you the pairs located upstairs, and do so without laziness or bad faith. Also very professional, they will be able to help you find a pair that is your size and that is comfortable for you, even if it can take time and without giving you the impression that you are painful. I recommend !
Maëlys: I love the lights on at night it makes my heart balm
Alexandre F: Hello, I would like to inform you that the lights in your store remain on after closing. You have a 4 story building! It would be a great commitment on your part. THANKS.
Marina Elbaz: Hello, We have noticed that you often leave your lights on after closing your business. We wanted to encourage you to turn off the lights as soon as possible to reduce our unnecessary energy consumption. As you know, we are in the midst of an energy crisis and it is important that everyone does their part to help the country save energy. In addition to helping the planet, it will also prevent fines of up to €7,500. We hope you will consider this suggestion and act accordingly. Thank you so much !
Vincent Vercruysse: Hello, I would like to help the store to save energy because we all need it when winter comes. I noticed that your sign stays on after closing time and I would like to ask you to turn it off. This is very important for the economy and energy solidarity, but it is also now the law. Each company can be fined up to 7,500 euros if the storefront remains lit after 11 p.m. My message is therefore a means of preventing and combating the energy crisis. Thank you in advance for your action!
Pac Pac: Hello, I noticed that your store was on while it was closed. I would like to make you aware of the risks that this entails, especially in this period of energy crisis. Indeed, if everyone leaves their lights on after closing their businesses, we risk power cuts. By doing so, you not only reduce your carbon footprint but it will save you money. Think about it 😉
Fabien Talpaert: Great welcome and advice!
timothee dahmani: ACCEUIL AU TOP TOUJOURS DE BON CONSEIL ON CE SENT COMME A LA MAISON BONNE CONTINUATION
Olivier Pucher: Bonjour,J'ai remarqué que toute votre façade reste allumée la nuit, bien que le magasin est fermé. Je voudrais vous inciter à éteindre votre devanture dès la fermeture, car nous traversons une crise énergétique et tout geste de sobriété est important.Les lumières, vitrine comprise, doivent être éteintes entre 23h00 et 6h00 sous peine de 1500€ d'amende.Les coupures de courant sont possibles et il serait dommage que votre magasin soit inondé de lumière inutilement. Merci d'avance pour votre compréhension.
Audrey MENU: Personnel très agréable, top !
Tim: Le personnel est accueillant et souriant, le magasin a une très bonne présentation des vêtements et des chaussures, le prix en revanche reste plutôt élevé pour certains produits mais sinon rien d'autre à dire 👍
Emmanuel Dulski: Très bon shop et vendeurs (se) au top aimable serviable et toujours le sourire
Maxime Deroff: Ça me perturbe toujours le vendeur qui me suis au rayon chaussures alors que je regarde tranquillement
Jessica Dessinges: Passage aujourd'hui au magasin vans .Un pur plaisir . La vendeuse a été au top, elle a su bien nous accompagner et nous sommes repartis avec la paire alors que nous venions juste en repérage de Noël. Dommage que la rue soit en travaux. Sinon super accueil dans la vans family. Merci et au plaisir
merre moude: Une de mes marques favorites, bien sûr le 5 étoiles est donner, mais pour de bonne raison.L'accueil très agréable, chaleureux, respirant la jeunesse !Des vendeurs et vendeuses très gentils et gentilles. Petite pensée Manon et son magnifique accent anglais 💪🏻
sgunt sgunt: Un bon vans Store personnel sympa
francois lehembre: -30% les 21 et 22 octobre !!! Une paire de Old Skool pro skate à 59€, que demander de plus?
matthieu crinon: Très bonne expérience et malgré un problème sur un article cela a été vite résolu je recommande
Louis Victor: Tres bonne accueille
Elisabeth PINTO: Très petit
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Clothing store
8. Pull&Bear - Lille
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· 610 reviews
Av. Willy Brandt 100, 59777 Lille, France
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cindy quillet: The sellers are not friendly unfortunately there is only one store so you have to go there 🤨
Renaud Dauchart: Level quality / price ratio is top, on the other hand to queue 20 minutes for a simple withdrawal of purchase when the store is empty and they are 4 to restock it is wobbly as organization.Opening a second box in cb for example to release the flow would be in my opinion an idea to dig!
Hulot Victoire: I don't understand that pull and bear is only present in euralille!!!I'm a fan of this channel it's a shame not to broadcast it..
Samuel Podevin: 2 t-shirts almost 40€…. But good quality
JÜRGEN BUCHERER: I did not find myself in this store. It's not my style at all.
MasterRambaldi: I really like this store. The new collection seems to be going quickly...so few sizes available in stores even though it's Euralille. Not disappointed with my purchases in any case, like last year!
berche Lea: Smiling staff, very welcoming!I was well advised and the service was warm and spontaneous!Very nice store, well laid out and the clothes highlighted!Thanks to Raphaël, who knew how to fulfill my expectations!
An Asaid: Very very unpleasant experience yesterday at the Euralille store where the security guard could not have been more unkind. It's the first time in my life that I've been the victim of a face check and that people address me in such an inappropriate way, all while smelling of alcohol.However, I would like to thank the seller present for his help and his sympathy, he is the reason why I put 2 stars today. I know that in the context of security, it is an external actor but I think it would be relevant to make checks to avoid this kind of inconvenience, especially when they have to be in direct contact with customers.
Wilfrid Anfry: Really disappointed a hoodie sold for 32 euros and when you take off the label the price indicated is 29.90 euros be careful to watch out really disappointed for a sign like that
Tiphaine: Customer service should be developed a bit, queuing and waiting 30min to just return a package, it's a bit of an abuse.
France Beauchamps: I called at noon to pick up an order the same evening and when I arrive at 5:45 p.m. after 25 minutes on the metro, I find myself faced with a salesman + that unpleasant unable to just pick up my order that I had to pick up in store, so yes sir apparently has "better things to do" but there are ways of saying it, apologies especially for not having warned that it would be closed the same evening would have been really nice. So I'll come back tomorrow at the time of the rush for JUST an order in click and collect RIDICULOUS
Mouss Tom: Great store quality and price better and cheaper than primark I bought cargo jeans at 35 € 99 it is top than primark 49 € 99 quality zero excessive price for a cargo made in china I will go back to take another one
Pitau Faustine: The impression of disturbing the staff as soon as they are asked something, in addition to that, the politeness was not there.The worst part of all this is that the saleswoman in the fitting room forces us to go and put back the clothes that we don't take in store while she talks with her colleague….
Hadja Bah: I went for a refund, the cashier was very unpleasant, as was the lady next door who was to be there responsible, she looked at me with contempt, to flee.
Aud G: Every time I come there are none of the clothes from my internet selections in store. I prefer to see the clothes in real life rather than buying on the website. Disappointed with every visit
Mégane de Toffol: Deplorable experience. What a lack of professionalism and politeness. I put the items back, I will go elsewhere.
zoheir ridah: You zero from zero unable to deliver your customers on time and it's not the first timeI had to get reimbursed more than onceNo professionalism
Voltaire H: Nice clothes. But very small and crowded, try to go during off hours. HOWEVER after the fitting my girlfriend kindly suggested to the hostess to go and put away the clothes she didn't take, she replied in a contemptuous tone "No, put it down". Thursday, August 25 around 4 p.m. disappointed with this attitude
Cherylene Bonan: J'avais mis un jeans de côté je retourne au magasin à 19h45 et on refuse de me laisser entrer juste le temps de prendre mon jeans et le payer (en caisse automatique). Le temps que le vigile a pris pour me refuser l'accès était largement suffisant pour que je fasse mon achat.Déçu
alexandre_sii: Caissière désagréable, manque de professionnalisme, j'ai l’impression de l’embêter, sans oublier que la caissière vous regarde d'un air méprisant.
Les doc de Dan: Achat du 03/05/22 je ne recommande pasJe vais régulièrement acheter dans ce magasin et j’ai l’impression que c’est de pire en pire au moment de passer en caisse je me dis bien bonjour je présente mon article la dame une jeune blonde me regarde de haut en bas et me demande si c’est le seul article je lui dis que oui car c’est le seul article qui est posée au niveau des caisses donc forcément ouiEnsuite elle me regarde d’un air méprisable et au moment de partir je dis bien au revoir et elle me regarder droit dans les yeux et de souffler en me disant au revoir au revoir au revoir comme si je ne lui avais pas dit manque de professionnalisme et de respect totalUne personne qui n’aime pas faire son travail une personne qui est là pour toucher son salaire et qui n’est pas là pour travailler avec goût et passionAu moment de partir je me retourne je préviens un de leurs collègues du manque de professionnalisme de la vendeuse la dame commence à rigoler au moment que je sors du magasin !!! Et parle avec CEST collègueBravo à ce manque de respect !!
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Clothing store
9. ZARA - Lille
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· 477 reviews
19 Rue de la Bourse, 59000 Lille, France
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10. Superdry - Lille
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· 95 reviews
Rue de la Clef 19, 59800 Lille, France
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Clothing store
11. Primark - Lille
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· 7560 reviews
Euralille, 100 Centre Commercial, 59000 Lille, France
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Clothing store
12. ZARA - Lille
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· 1543 reviews
centre commercial 100, 59777 Lille, France
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13. Kiabi Store Roncq - Roncq
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· 637 reviews
1 ZAC du Petit Menin, Rte de Roncq, 59960 Neuville-en-Ferrain, France
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14. Foot Locker - Hôtel-de-Ville
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· 66 reviews
C.C. Villeneuve 2, Case Nr. 47, 59658 Villeneuve-d'Ascq, France
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15. Zara - Englos
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· 621 reviews
352 Route Nationale, Centre Commercial Les Geants, 59320 Haubourdin, France
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Shoe store
16. Jef Chaussures Hazebrouck - Hazebrouck
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· 38 reviews
14 Pl. du Général de Gaulle, 59190 Hazebrouck, France
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